Scope of this Privacy Policy
This Privacy Policy applies to personal information processed by Jenrix through the website jenrix.in, enquiry forms, contact forms, email, telephone, WhatsApp or other business communication channels, and during discussions relating to projects, services or commercial engagements.
It also applies where personal information is provided to us by a prospective client, client representative, business partner, vendor, applicant or other person interacting with Jenrix.
Information we may collect
The information we collect depends on how you interact with us. It may include:
- Name, business name and job title.
- Email address and telephone number.
- Project, service, budget or business requirement details submitted through enquiry forms.
- Messages, attachments and other information you voluntarily provide in communications with us.
- Technical information such as browser type, device type, IP address, referring page and general website usage information.
- Information relating to a commercial engagement, proposal, contract, billing relationship or support request.
- Any other personal information you choose to provide to Jenrix.
We do not intentionally request highly sensitive personal information through general website enquiry forms. Please avoid submitting information that is not necessary for your enquiry.
How we use personal information
Jenrix may use personal information for purposes including:
- Responding to enquiries, requests and business communications.
- Understanding project requirements and preparing proposals or recommendations.
- Providing, managing and supporting contracted services.
- Managing client, vendor and business relationships.
- Operating, securing, maintaining and improving our website and digital systems.
- Sending service-related communications, project updates or requested information.
- Maintaining business records and complying with applicable accounting, tax, legal or regulatory obligations.
- Preventing fraud, abuse, security incidents or misuse of our systems.
- Improving our services, customer experience and internal business operations.
- Sending marketing or business-development communications where permitted by law and where appropriate.
We aim to use personal information only for purposes that are reasonably connected with the context in which it was provided, or for another lawful purpose communicated to you.
Consent, permitted processing and legal basis
Depending on the applicable law and the nature of the interaction, Jenrix may process personal information based on consent, steps taken at your request before entering into a business relationship, performance of a contract, compliance with legal obligations, legitimate business interests where recognised by applicable law, or another lawful ground.
Where consent is required, we aim to provide a clear notice about the purpose for which the information is being requested. Where applicable, you may withdraw consent, subject to legal, contractual or operational limitations.
For individuals in India, Jenrix intends to handle digital personal data in accordance with applicable provisions of the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, and other applicable law as those requirements apply.
International processing and transfers
Jenrix serves businesses in India and international markets. Some technology providers, infrastructure services or project participants may therefore process information in countries other than the country in which you are located.
Where personal information is transferred internationally, Jenrix aims to use arrangements and safeguards appropriate to the applicable law and the nature of the processing.
Data security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include access controls, authentication, secure infrastructure practices, restricted administrative access, backups, logging, system updates and other controls appropriate to the relevant system.
No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
How long we retain information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for an active business relationship, to maintain legitimate business records, or to meet legal, tax, accounting, contractual, dispute-resolution or security requirements.
Retention periods may vary depending on the type of information, the nature of the relationship and applicable legal requirements. When information is no longer required, we may delete, anonymise or securely archive it as appropriate.
Your privacy rights
Depending on where you are located and which privacy law applies, you may have rights relating to your personal information. These may include rights to:
- Request information about personal data we process about you.
- Request access to or a copy of certain personal information.
- Ask us to correct inaccurate or incomplete information.
- Request deletion or erasure where legally available.
- Withdraw consent where processing is based on consent.
- Object to or restrict certain processing where applicable.
- Raise a grievance or complaint regarding our handling of personal information.
- Exercise other rights made available under applicable law.
To make a privacy request, contact us using the details below. We may need to verify your identity before acting on a request.
Children's privacy
Jenrix's website and business services are intended primarily for businesses, professionals and adult users. We do not knowingly seek to collect personal information from children through general business enquiry channels.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.
Third-party websites and services
Our website may contain links to third-party websites, platforms or services. Jenrix is not responsible for the privacy, security or content practices of third parties.
We recommend reviewing the privacy policies of any third-party service before providing personal information to that service.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business operations, technology, service providers, data practices or applicable law.
The latest version will be published on this page, together with the updated revision date.
Contact Jenrix about privacy
If you have a privacy question, request, concern or grievance, you can contact Jenrix using the details below.
Greater Noida, Uttar Pradesh, India